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Privacy Policy & Accessibility

Our Privacy Policy

Stanpac Inc. is committed to the protection of your privacy. We ask for and maintain information on visitors to provide a better, more personal experience and to promote special offers.

We may use your information to communicate with you and understand your needs, promote and offer products and services as requested or that might be of interest to you based on information provided.We have taken measures to protect the security and confidentiality of your information. We will not sell, rent or trade personal information that we collect.

Stanpac Inc. may use a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies also allow us to make our site more responsive to your needs, by delivering a better and more personalized experience to you. The cookies are typically stored on your computer’s hard drive and are used by Stanpac Inc. to help track your clicks as you go through the pages within this site. Most web browsers accept cookies by default; however, the user can usually deactivate this feature.

For more information, please contact us.

Multi-Year Accessibility Plan (MYAP)


Stanpac is committed to treating all employees, visitors, and customers in a way that respects the dignity and independence of people with disabilities. This includes giving people the same opportunity to access our facilities by continually looking for ways to remove and prevent barriers by meeting our accessibility requirements under Ontario’s accessibility laws. Our Multi-Year plan addresses all AODA (Accessibility for Ontarians with Disabilities Act) and Integrated Accessibility Standards Regulations (IASR).

The multi-year initiatives included below will incorporate new ideas to address persistent barriers to accessibility. Stanpac intends to incorporate these standards and achieve accessibility for all visitors and employees by 2026.

This plan will be reviewed on an annual basis to include any changes to provincial standards and add new initiatives as necessary.


The purpose of the AODA is to develop, implement, and enforce Accessibility Standards to achieve accessibility for all Ontarians. Stanpac is committed to providing exceptional and accessible service to our visitors and employees in a manner that is timely and respects their dignity and independence.

AODA Compliance
  • Stanpac team members are trained in accessible customer service
  • Visitors may call ahead and request assistance in visiting our plant and offices
  • Entrance into our facility is fully accessible, including sidewalk accessibility, automatic door openers and spacious floor space
  • Due to HACCP (Hazard Analysis Critical Control Point) and SQF (Safe Quality Foods) regulations, service animals are not permitted in the production areas but are permitted in all other areas of the building whose access is not through the production floor

Integrated Accessibility Standards

Customer Service

Stanpac is committed to providing accessible customer service to people with disabilities. This means that we will provide services and facilities to people with disabilities with the same high quality and timeliness as others.

Planned Initiatives:

  • Continue to develop and implement strategies to support visitors by providing accessible customer service
  • Annual training on accessibility standards to ensure all employees provide equitable and accessible service to visitors/customers, employees.
Information and Communication

Stanpac is committed to making our information and communications accessible to people with disabilities.

  • Upon request, Stanpac can provide, or will arrange for the provision of accessible formats and communication supports in a timely manner (information is available on the website where requests can be made)
  • Stanpac will continue to provide appropriate training to employees in any new accessible formats as needed
  • Stanpac will strive to ensure that its website, including web-based apps are compliant with WCAG 2.0, Level AA (Web Content Accessibility Guidelines)
  • A feedback process has been included on the Stanpac website under Accessibility

Planned Initiatives:

  • Continue to review and update policies in line with legislative requirements under the AODA and make these available in accessible formats in a timely manner
  • Posting notices on communication boards to remind visitors and employees that they can make requests for accessible formats (Health and Safety pamphlets, company policies, etc)

Stanpac is committed to fair and accessible employment practices.

  • Equal access to recruitment and selection process – applicants requiring accommodation are invited to request this ahead of their interviews
  • Accessibility statement on our career website, and communication materials
  • Job postings and descriptions made available in alternate formats upon request
  • Return to Work plans for those employees who have been absent from work due to a disability

Planned Initiatives:

  • Develop a guide for what those individuals with disabilities may need and develop practical strategies to keep them safe in the event of an emergency
  • Develop a self-assessment form that can be shared with employees with a disability so Stanpac may determine appropriate and effective workplace responses during an emergency for an employee with a disability – this form can be shared with the employee during the new hire orientation
  • Annually review accommodation plans with those who have identified with a disability to ensure the workplace continues to provide an accessible environment

For more information

Contact Robin Murray

Standard and Accessible formats of this document are free on request through one of two ways:

  • By Phone: 905-957-3326 (Monday through Friday, from 8:30am to 5:00pm Eastern Time)
  • By Mail: Stanpac, 2790 Thompson Road, Smithville, Ontario L0R 2A0

Revised: December 2022

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